What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we share your data with
The Trip Provider You Booked: We send the necessary reservation information to the Trip Provider you selected in order to complete your Trip Reservation. One of the most important things we do for you is this.
Your name, contact information, payment information, the names of those travelling with you, and any other information or preferences you stated when making your trip reservation may all be included in the information we disclose, depending on the trip reservation and trip provider.
In some circumstances, we also give the trip provider some more historical information about you. This contains your history with them, how many completed reservations you’ve made through Sekawantravel.com, and a statement stating that no wrongdoing has been brought to their attention.
If you have a query regarding your Trip, we might get in touch with the Trip Provider to address it. If you have given us your credit card information, we will give it to the booked Trip Provider for further processing unless payment is done during the booking process through the Sekawantravel.com website.
If the Trip Provider needs your contact information or other data regarding the booking process to address claims or disputes relating to Trip Reservations, we may do so. Your email address and a copy of your reservation confirmation can be included in this as evidence that a trip reservation was made or to validate the cause for cancellation, but they are not required to be.
In order to be thorough, Trip Providers will handle additional processing of your personal information separately from Sekawantravel.com. In order to provide extra services or to adhere to local laws, Trip Providers may additionally need additional personal information. If available, read the trip provider’s privacy statement to learn how they handle your personal information.
Connectivity Providers: Take note: In order to complete and manage your reservation, some Trip Providers may require us to share your personal information with one of their authorized Connectivity Providers. On behalf of Trip Providers, connectivity providers manage reservations for them.
Third-party service providers: To help us deliver our services, we work with service partners outside of the Sekawantravel.com business family. These consist of:
Customer service
market analysis
Identifying and preventing fraud (including anti-fraud screening)
Insurance occurrences
Payment
To handle chargebacks, process payments, or provide billing collection services, we rely on third parties. We will need to share specific reservation information with the payment service provider and the applicable financial institution so they can manage the chargeback when a chargeback is requested for your trip reservation, either by you or the owner of the credit card used to make the reservation. The IP address that was used to place your reservation or a copy of your reservation confirmation may also be included. If we believe it is strictly essential for fraud detection and prevention purposes, we may share information with relevant financial institutions.
Marketing services: When promoting Sekawantravel.com services through third parties, we share personal information with our advertising partners, including your email address, to make sure that the right people see the correct ads. Your email address cannot be used for any other reasons since we utilise techniques like hashing to facilitate the matching of your email address with an existing customer database. Please see our Cookie Statement for more on other tailored adverts and your options.
Advertising partners: To enable you to contrast our deals with those from other online travel agencies, we work with advertising partners like metasearch providers (OTAs). We will send the specifics of the reservation you made on Sekawantravel.com to the advertising partner if you make one after using Sekawantravel.com.
Competent authorities: When it’s strictly essential to prevent, detect, or prosecute criminal activity or fraud, or when we have another legal obligation to do so, we may reveal personal information to law enforcement. To further protect and defend our rights and properties, as well as the rights and properties of our business partners, we may be required to disclose personal information to the appropriate authorities.
Partners in business: We collaborate with numerous business partners across the globe. These commercial partners market and distribute Sekawantravel.com services, as well as those of our trip providers.
Your name, email address, mailing address, payment information, and other relevant data that you provide when making a reservation on one of our business partners’ websites or applications will be sent to us so that we can complete and maintain your trip reservation.
If the business partner handles customer care, Sekawantravel.com will supply them with the necessary reservation information (as and when necessary) so that they can assist you in a timely and effective manner.
Your personal information relating to the individual reservation and your activities on these partner websites may be shared with our business partners when you make a reservation through one of their websites. They are doing this for revenue.
If you’d want to know how a business partner processes your personal data, take the time to read their privacy notice before making a reservation on their website.
We may also share information about our users with business partners for fraud detection and prevention—but only when absolutely necessary.
We reserve the right to give the relevant information—including personal information—to the insurance carrier for further processing in the event that an insurance claim is made between you and a Trip Provider.
Partner Offer: You might receive a “Partner Offer” from us. When you reserve a stay that is designated as a “Partner Offer,” a Trip Provider that is unaffiliated with the lodging you are booking will handle the reservation. We’ll have to give this business partner some pertinent personal information as part of the reservation procedure.
For more information on the Trip Provider and how your personal data will be further handled by them, please examine the information provided during the booking process or refer to your reservation confirmation if you book a Partner Offer.
According to this Privacy Statement, the information we gather from you may be accessed from, transferred to, or stored in nations with different data protection regulations than the one in which you initially gave the data. We shall safeguard your data as outlined in this privacy statement in such circumstances.
Cookie statement
We use cookies and other online tracking technologies (sometimes referred to as “cookies” for the purposes of this Cookie Statement) whenever you use our online services or apps.
The Booking.com website uses cookies to function, analyse traffic, and provide advertisements, among other things.
Read below to learn more about what a “cookie” is, how they’re used, and what your choices are.
